Customer Satisfaction is Our Goal
We hope the problem you’ve experienced was handled and treated with a sense of urgency. Whether it’s a big or small job, 100% customer satisfaction is TerraFirma Foundation Systems main goal.
Please take a minute to leave a comment about your experience with us. We appreciate all comments and ratings!
Hard Working Crew
We live in an old house that has had a lot of problems with water in the basement for many years. We discovered Terra Firma at the Eugene Home Show, and they gave us a great educational book that explained everything about wet basements, that was very helpful. When Patrick came to do the estimate he was very friendly and informative, not pushy at all! I am so impressed with Mike W. and his crew! They were very prompt, courteous, friendly and hard working! They stopped to let me know everything that they were doing, and if I had questions were very happy to answer them. They had to deal with some really yucky stairs, and did an excellent job of working with them. They cleaned up after themselves also. I am so impressed with them and the job they did! I would recommend this company to anyone that needs basement repair.
Kyle L. did a great job diagnosing and solving our drainage problem in Eugene. It turned out to be a much easier fix than originally thought-- which was great for us. He diverted a couple of downspouts that take water away from the foundation. The pipes are all underground, so invisible by our front porch. Thanks for a great job! He was very courteous and conscientious at all times. Everyone we dealt with at TerraFirma in Eugene was professional yet friendly. Very easy company to do business with. Prompt with call backs and email replies.